At Avisa Naturals Private Limited, we are committed to ensuring that your orders are delivered efficiently and on time. Below are the details of our shipping and delivery policy, designed to provide clarity and transparency for our valued customers.
Shipping Options
International Orders: Orders are dispatched via trusted registered international courier companies or international speed post services to ensure reliable and timely delivery.
Domestic Orders: For deliveries within India, we use reputable registered domestic courier services and/or speed post.
Custom Delivery Options: In select zip codes, customers can choose from a list of delivery options for faster service, based on availability.
Dispatch & Delivery Timeline
Dispatch Timeline: Orders are typically processed and dispatched within 1-3 business days of receiving the order and payment. For orders with an agreed-upon delivery date, dispatch will occur accordingly.
Delivery Timeline:
Domestic: Estimated delivery is 3 to 7 business days after dispatch.
International: Delivery timelines vary depending on the destination and courier norms.
Delivery Address
Orders are delivered to the address specified at the time of purchase. Please ensure that the provided address is accurate and complete to avoid delays.
Delivery Confirmation
Upon dispatch, a confirmation email will be sent to your registered email address, including tracking information where applicable.
Delays & Responsibilities
While we ensure timely handover of consignments to courier or postal authorities, Avisa Naturals is not responsible for delays caused by courier companies, postal authorities, or circumstances beyond our control (e.g., weather disruptions or customs delays).
Customer Support
If you face any issues or require assistance with your shipment:
Our helpdesk team is dedicated to resolving your queries promptly and efficiently.
We strive to make every delivery seamless and ensure our customers enjoy the finest coffee and food products without hassle. Thank you for choosing Avisa Naturals Private Limited.
